“By Paul LaRue, of The Upwards Leader”
Years ago one of my leadership team asked me why a certain attendance policy at our company was in place.
I explained to her what the rationale was, and her reply was “Well, that’s stupid. That needs to be changed.” Slightly taken aback, I asked her what she meant by that. She explained that the way the policy was written allowed the staff to abuse it. She said that if it was more stringent there would be less infractions. Our organization at the time had a poor track record of employee attendance issues, exacerbated by rules that employees easily worked around. In the two years I had been aboard, our attendance track was the best in the company and benchmarked with others in the industry; however most of the other departments had poor compliance in this area at best.
Nonetheless, there was a real issue here and my day supervisor was expressing her frustration with the process. This presented me with a wonderful teaching moment for her leadership career. I paused and quickly dove in.