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Riversand Hires York Richards as Chief Financial Officer

Riversand Technologies, a worldwide provider of Master Data Management (MDM), Product Information Management (PIM) and Data Quality solutions, today announced the hiring of York Richards as Chief Financial Officer. Mr. Richards joins Riversand’s Executive team with over 15 years of experience in the field of software accounting and finance. Having served in similar roles at several technology companies, Mr. Richards will be responsible for overall financial operations and reporting for Riversand.


If you love your job, don’t read this.

We wouldn’t want to tempt you with our great  new job opportunities 


Improving Management Skills: Management Training Courses and a Management Certificate

There are a number of ways to improve your management skills. Because managers come from a variety of backgrounds they will often come into a position with many strengths in one area, but they may be lacking skills in other areas. Sometimes a manager has been promoted from within; other times managers are hired from outside the company. In either situation, managers can benefit from completing a management certificate or taking management training courses.

Management training courses should include hands-on activities and provide access to resources that will help you develop a strategy for encouraging the best performance possible from the people and teams you manage. You should be able to use the information learned from completing a management certificate to enhance your management techniques and increase productivity in the workplace (these skills usually are valuable outside of the workplace as well!).

A basic management certificate should include management training courses that cover the following topics: what workplace paradigms are (these are different for every company) and how they affect the success of a work group; what barriers managers face that can impeded successful management; how to improve your communication skills so you are more effective; how to develop listening skills; and how to use terminology that will facilitate better communication.

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Should You Use URL Shorteners?

Recently, the following happened to me, I wrote my regular weekly newsletter and posted it on my site. Since this was a longer Wordpress URL, like millions of other webmasters, I used a URL shortening service to make this link more usable and manageable.

I posted this shortened URL to Twitter and placed it in my weekly email posting… immediately I started getting emails from my subscribers and followers… the link doesn’t work, you must have made a mistake.

Which can be easily done, but when I checked the link, I found that the shortening service was not working properly and giving the dreaded “Page Not Found” response. To compound the problem, I was using the Google URL shortener,, and since it was Google everyone assumed the mistake
was on my part. I mean Google is Google.

In the past, I had been using but had switched to, well - because it’s Google. And everything works better with Google; this was the first time something I used with Google had not worked as planned. And it just wasn’t my links, none of the links with were working. No big loss, unless you were linking your Black Friday & Cyber Monday traffic thru these shorteners. Ouch.

But this brings up the whole question of whether or not you should use a link shortener?

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True Leaders Lost?

From a friend of mine…….

My theory is that companies have been cut so lean that the role of ‘manager’ is mostly gone. The last half-dozen people I’ve worked for have been individual contributors that happen to have a few reports they respond to in addition to a full-time job.

A manager with the time to actually mentor new hires, provide and secure resources, provide Aircover for turf battles, defend their team… rarely exists anymore. We have raised productivity demands so high no one has time to actually think long term.

But on the other hand - how many awesome, experienced combat vets do we have trained as leaders after all the battles in the sand? The military will be strong for another generation unless DC tries to cripple them.


10 Killer Sales Tips For Your Business

We have been getting feedback from clients that they are having problems converting leads into sales.

Some people get confused when it comes to the difference between sales and marketing. Both marketing and sales are vitally important to your business but there is a difference between the two.

Marketing is what gets people to WANT your services. Sales are what get people to BUY your service. If you’re having trouble making sales you need to see whether you have a sales or marketing problem. Today we are going to talk about lead conversion. How do you convert leads into sales?

Here are the Business Boutique tips for converting more leads into sales:

1. Obtain leads from anywhere you can. The more leads you obtain, the more sales that can occur. Everywhere you go, talk to people and hand out business cards. Everyone is a potential lead, or may be able to refer you to a potential lead.

2. Have a strategy. Make sure you are talking to, handing out your business cards to and networking with the right people. Learn to work smarter and not harder, you will reap the rewards.

3. Categorize each lead into three categories, “A” leads  are the ones most likely to purchase something very soon, “B” leads are those that are most likely going to buy, at some point. And “C” leads are the ones that you are not sure about, but want to keep in touch with just in case. Contact your “A” leads the most often, perhaps weekly, while “C” leads may only get a monthly newsletter.

4. Keep a blog, or an updated website. Updating often is the key. This keeps your clients in touch with the industry, and they will turn to you as the professional. Update on all current information, trends and/or news within the business. This is a quick and easy way to stay top of mind with your potential clients.

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4th Quarter Hiring Tips

In less than 12 weeks it will be 2012.  Is your workforce in place to produce top results in 2012?  Here are a couple of tips to help you to be successful in recruiting for the New Year. 


Know what you want to hire and make sure it’s realistic
Move quickly, keep the process moving forward
If you have two excellent candidates, keep them both in play
Keep the candidate interested in the opportunity
Try to have pre-set interview dates set in advance
Identify the people involved in interviewing and make sure they are available
If the candidate is going to get an offer, generate the offer letter quickly
If the holidays are approaching, get the candidate on board regardless


Don’t assume that your job / position is the best and people are lined up for it
Don’t allow an extended time between interviews (2-3 weeks)
Don’t let the candidate think you are not interested by not communicating regularly
Don’t make a low ball offer
Don’t allow the candidate an extended time to “think about it”
Don’t allow an extended start date, two weeks is standard
Don’t let the holidays be a factor in extended start dates

In summary, know what you want, move quickly and be decisive.  Also if you move quickly, expect the candidate to respond quickly as well.

Good luck in 2012….


The Best Tips For Preparing For a Job Interview

It can be difficult to get past the first stage of a job selection process and have your resume accepted by a potential employer. But once you do get that call to interview, it is equally hard to go about actually preparing for a job interview. To start with the candidate needs to do as much research as possible  on their future employer and because of the ever present information available online these days this is probably the easiest part of the task of preparing for a job interview.

After obtaining that important information, the candidate needs to think very carefully about how to prepare for a job interview. That preparation might include purchase of a book that contains some common questions and answers, or review of an internet site that offers some advice about interview
questions. Certain common themes tend to be repeated by almost every interviewer. A number of those themes seek to determine the ability of the interviewee to work with an existing “team” that is already in place or how they will perform in a new team that needs to be built from scratch.

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The Role of an Interim Manager

Article courtesy of Interim Partners


In general, interim management roles are usually contract positions with defined targets and end goals. The responsibilities of the position vary from contract to contract. For example, one position could be a ‘caretaker’ role, where the interim manager fills in until a permanent manager is found for a well-functioning area that is dealing with the unexpected absence of a manager due to death, illness or sudden leave of absence. On the other end of the scale are positions with highly demanding and analytical responsibilities. Interim managers are often brought in to deal with a crisis or period of change within a company, such as takeovers, mergers and IPOs.

Interim managers are expected to bring a level of impartiality and objective thinking to their role. This allows them to analyse current working structures and implement solutions to any problems they identify. They will often be required to work closely with the CEO or board of directors, reporting on their progress, analysis and results.

Considerations before Embarking Upon a Career as an Interim Manager

Interim management jobs are a tempting prospect for many people who are considering a change in their career path. There are a lot of interim roles to choose from, starting a search for interim jobs here  would be a good place to gather information on the different interim roles available. These positions offer a degree of control over working life that are rarely found in other management positions, as interim managers move from company to company as and when they take on new roles. This flexibility allows interim managers to structure their working time around their other commitments and preferences. For example, a career as an interim manager can be highly appealing to those with young families, as they can choose to avoid contracts that would require them to work during the school holidays. Trying to arrange holidays for the whole summer would be nigh impossible in a conventional management position.

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Answers to Common Minimum Wage Questions

With a minimum wage currently set at $8.55 an hour, and an increase on January 1, 2011 to $8.67, the state of Washington has the highest minimum wage in the nation. Minimum wage laws are very confusing for both employers and employees alike, but that does not give a business an excuse for failing to properly pay its employees. I believe that with coherent information on how these laws work, everybody will be able to have a better understanding of the minimum wage. In this article, I will address some of the most common concerns on minimum wage.

Who has to be paid the minimum wage? The vast majority of employees fall under the umbrella of minimum wage laws. There are, however, a few types of employees that do not have to be paid minimum wage. Students working internships fall under this category. As long as the internship provides an academic experience, the student can receive compensation in the form of experience and school credit instead of money. There are also certain types of contract employees that may establish rates as they see fit with whoever is hiring them. These rates do not have to be at the minimum wage level. It is also important to note that the minimum wage is meant for people that are 16 years and older. This does not prevent 14 and 15 year olds from working, though. Their minimum wage is legally set to 85% of the normal minimum wage.

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How to Write a Resume - Simple and Complex at the Same Time

Learning how to write a resume is something nearly everyone learns how to do at one point or another. Whether it be in class, reading a book, or by mimicking someone else’s efforts, it’s something that everyone has done at least once in their lives; that is, if they’ve ever applied for a job. Writing an effective resume is as much a creative art as it is a logical puzzle. How do you take 500-600 words and make them jump out and scream “hire me” to an employer? It’s a skill that needs constant refining.

The first thing is to get a professional-sounding email address if you don’t have one already. Many employers today like to take care of as much as they can over the phone and through email
before actually bringing someone in for an interview. By that point, the list of candidates is already very short and they’re looking very hard at the people who are left. Your resume is the key that gets you to that final round, so knowing how to write a resume is the bulk of the battle.

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When it comes to online reputation, 'life's not fair, and companies aren't either'

Once upon a time, youthful indiscretions committed during college years stayed locked up in the memories of school buddies or, at worst, on a police report tucked away  in a small-town police station file.

Social media and the Internet have changed that. Now, a single moment of bad judgment — an unflattering photo, an inappropriate comment or something more serious — can live forever in friends’ Facebook posts or tweets.  Worse yet, the information is easily searchable by future employers.  A decade later, one black mark could doom a job application in the time it takes to type “Bob Sullivan” into a search engine.

Everyone knows this, and nearly everyone ignores this.  Behavioral experts like Carnegie Mellon Professor Alessandro Aquisti have conducted research showing that users continue to treat public social networks as if they are private conversations, often with disastrous results. 

To be sure, companies are using Google and Facebook to check up on job applicants.  A study released by Microsoft in 2010 found that 70 percent of company recruiters said they’d rejected applicants based on information they found online.

That same study showed that job applicants are incredibly naive about this: Only 15 percent said they thought information found online would impact their ability to get a job.

What students need, says privacy expert Daniel Solove of George Washington University, is a”very cynical dose of how the real world works.”

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